DOMESTIC (UNITED KINGDOM)
20% VAT applies to all domestic orders.
INTERNATIONAL (EUROPEAN NON-EU, USA, CANADA, MEXICO & REST OF WORLD)
The recipient may have to pay import VAT (and customs duties, if payable) and a handling fee in the receiving country.
These charges will depend on the country we are sending to and the value (commercial goods), this process may lead to delays or returns.
EUROPEAN UNION (EU)
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain & Sweden.
Changes to shipping to the EU (From 1st July 2021) will now incur import VAT. Previously any orders valued at 22 EUR or under were exempt, but from 1st July 2021, all physical goods, valued at 150 EUR or under, being sent to a customer in an EU country will incur the import VAT charged by that country. This process may lead to delays or returns.
IMPORT ONE-STOP-SHOP (IOSS)
The marketplace (e.g. Etsy, Amazon, Ebay etc) collect import VAT automatically on any orders it applies to.
These marketplaces have signed up to the Import One-Stop Shop (IOSS) which is an electronic portal that allows them to collect, declare and pay the VAT, instead of making the EU buyer pay it when the goods are imported into the EU.
GHOST SHIP EXPORTS® have a shop on Etsy, an IOSS registered marketplace, so the Etsy will take on the responsibility for collecting and paying VAT on B2C (Business to Customer) items with the value of 150 EUR or below. We provide Royal Mail the IOSS number and full customs data in the pre-advice to ensure your order is delivered across the EU without delay.
TRACKED DELIVERY WORLDWIDE
We process orders from our Etsy shop within 1- 3 business days.
We offer Tracked Delivery Worldwide with a Flat Rate, so you only pay one price for any item or quantity:
• UK via Royal Mail Special Delivery £7.35 GBP
• EU via Royal Mail Tracked & Signed £9.55 GBP
• Europe Non-EU Royal Mail Tracked & Signed £10.95 GBP
• Everywhere else £12.80 GBP*
Most orders will arrive within 3- 7 business days. Fully tracked with signature on delivery and online delivery confirmation. Available to more than 70 destinations.
*It’s our guarantee to shoppers in the US that items priced 35 USD and over, or orders from our shop totaling 35 USD and over, will not have added postage costs when delivered to the US.
All items sent via Royal Mail Special Delivery (UK) or International Tracked & Signed with a value of 150 EUR or below.
Fully tracked with signature on delivery and online delivery confirmation. Available to more than 70 destinations.
For orders valued over 150 EUR contact us to request a quote for shipping via DHL Express.
|Maximum size and weight||United Kingdom|
1 working day
1 – 2 working days
1 – 2 working days
|USA, Canada & Mexico|
1 – 3 working days
|Rest of World|
1 – 4 working days
Size 27 x 35 x 2cm
Weight Up to 0.5kg
Size 34 x 18 x 10cm
Weight Up to 1.5kg
Size 34 x 32 x 10cm
Weight Up to 3kg
Size 34 x 32 x 18cm
Weight Up to 7kg
Size 34 x 32 x 34cm
Weight Up to 12kg